How do I approve an expense claim?

Have more questions? Submit a request
Once a user has submitted an Expense claim, as an approver, you will receive an email notifying you that a submission has been made. Once you have signed into Capture Expense, you can approve or reject the claim.

Important!

If you have not received your emails, check your spam/junk folders.

 

To approve a claim

  1. Click on the Expense Claim # link in the notification email. 
    Approval_Notification.png
  2. You will land on the Sign in view.
  3. Sign in. You will land on the Expenses view.
    Approver_Overview.png
  4. Tap Claims to Approve. You will land on the Approval view. 
    Approval_list.png
  5. Tap the Select button. 
  6. Tap the receipt(s) you wish to approve. 
    Submitted_claim_selected.png
  7. Perform either of the following:
  • Tap the Reject button. You are required to enter a reason for the rejection.
    Rejected_claim.png
    Once you have tapped OK, the claim is removed from the Approval view.
    REmoved_from_Apprval_list.png
    And the user receives a confirmation email notifying them that their claim is rejected. From there they can sign in to Capture Expense and then review, edit and resubmit the claim for approval.
    Rejection_email.png
  • Tap the Approve button. The claim is moved from the Approval view to the Archive view. 
    Archived_Claim.png
    And the user receives a confirmation email notifying them that their claim is approved.
    Approved_email.png

 

As an approver, you can edit a claim on behalf of the user, if necessary.
  1. Select the claim in the Approval view
  2. Tap through to the Approve view.
    Approve_Edit.png
  3. Update the claim.
  4. Tap the Save button. 
  5. Click the Approve button. The claimant will receive a notification email.

 

What's Next

 

Articles in this section

Was this article helpful?
0 out of 0 found this helpful