Once a user has submitted an Expense claim, as an approver, you will receive an email notifying you that a submission has been made. Once you have signed into Capture Expense, you can approve or reject the claim.
Important!
If you have not received your emails, check your spam/junk folders.
To approve a claim
- Click on the Expense Claim # link in the notification email.
- You will land on the Sign in view.
- Sign in. You will land on the Expenses view.
- Tap Claims to Approve. You will land on the Approval view.
- Tap the Select button.
- Tap the receipt(s) you wish to approve.
- Perform either of the following:
- Tap the Reject button. You are required to enter a reason for the rejection.
Once you have tapped OK, the claim is removed from the Approval view.
And the user receives a confirmation email notifying them that their claim is rejected. From there they can sign in to Capture Expense and then review, edit and resubmit the claim for approval. - Tap the Approve button. The claim is moved from the Approval view to the Archive view.
And the user receives a confirmation email notifying them that their claim is approved.

As an approver, you can edit a claim on behalf of the user, if necessary.
- Select the claim in the Approval view
- Tap through to the Approve view.
- Update the claim.
- Tap the Save button.
- Click the Approve button. The claimant will receive a notification email.
What's Next
- Scan Receipts.
- Raise Draft Expense Claims from Receipts.
- Submit Expense Claim for Approval.
- Approve Expense Claim.